Pharmacy Technician

Job Location: Montego Bay, St. James

Qualifications

• Associate Degree or Certification in related field from a recognized tertiary institution
• At least 2 year of experience that is directly related to the duties and responsibilities specified
• Must be certified and trained

Essential functions

The following are specific responsibilities and contributions critical to the successful performance of the position

• Assist patients who are dropping off or picking up prescription orders.
• Accurately and efficiently preparing prescription orders.
• Create and update patient’s health and insurance information (profile in the computer).
• Providing quality customer service to patients and other healthcare providers.
• Maintain an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities and integrate them into practice.
• Enter prescription orders into the system.
• Assist pharmacist with filing and labeling prescriptions.
• Replenish shelves daily from excess stock and make note of low inventory for reordering.
• Verify that customers receives correct prescription(s).
• Prepackage bulk medications.
• Compound mixtures or medications (e.g. oral suspensions, tropical ointments and/or creams).
• Maintain an awareness of developments in the community and pharmaceutical fields.
• Receive ordered stock and assist with packing of new goods received.
• Assist with filing prescription.
• Performs other duties which may be assigned by the pharmacist or supervisor.
• Performs miscellaneous job-related duties as assigned. 

Supportive function

• In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

Other

• In order to properly service our clients, you may be required to work outside of our scheduled business hours.
• Timely execution of duties in keeping with pre-arranged schedule.
• Care and diligence in protecting the organization’s assets.

Skills and knowledge

• A positive attitude to continued learning
• Must maintain confidentiality of customers information
• Ability to work in a detail oriented manner
• Extensive knowledge of pharmacological terminology
• Great attention to detail and carefulness
•  Exceptional organizational and interpersonal skills
• Outstanding customer service orientation
• Must be able to verify the prescription and setting the price based on insurance information
• Expert in mathematical calculations
• Proven ability to follow written instructions and specific directions
• Working knowledge of the procedures and standards used in labelling and dispensing medication
• Must possess a high level of accuracy 
• Strong problem solving skills and the ability to find solutions
• Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with other team members
• Must be detailed oriented and a multitasker with superb organizational skills
• Must possess a high level of integrity and dependability with a strong sense of urgency
• Must have strong internal and external customer service skills
• Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

Personal characteristics

• Excellent interpersonal and team skills, extremely collegial
• Active Listener
• Outstanding communications skills, written and oral
• Demonstrated resourcefulness and good judgment
• Self-motivated; Hands-on, leads by example
• Show enthusiasm with customers and other team members
• Values diversity of thought, backgrounds and perspectives
• Ability to multi-task while maintaining vigilant attention to detail
• Integrity/ethics beyond reproach
• Constantly looking to apply best practices
• Predisposition to mentor and subsequently increase responsibilities as team develops

Working environment

• Considerable physical activity. May require handling strong smelling medications.
• Work is normally performed in a typical interior/office work environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and to reach with hands and arms. The employee is frequently required to stand, talk and hear.

Note

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We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Contact

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Base Salary: Undisclosed