Pharmacy Assistant

Job Location: Kingston - Waterloo

Requirements

• High School Diploma / School Leaving Certificate
• At least 5 CXC’s inclusive of Mathematics and English Language.
• Must have at least One (1) year experience in a Pharmacy setting
• Must be certified and/or trained

Essential functions

The following are specific responsibilities and contributions critical to the successful performance of the position

• Ensure that all items on the shelves have correct prices.
• Monitor Inventory level to prevent overstocking. Create and update patient’s health and insurance information (profile) in the system.
• Maintain an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities and integrate them into practice
• Issue receipts, refunds, credits, or change due to customers.
• Perform duties of Pharmacy Technician when needed.
• Enter prescription orders into the system.
• Perform cashiering duties according to schedule when needed.
• Assist pharmacist with filing and labeling prescriptions.
• Replenish shelves daily from excess stock and make note of low stock for reordering.
• Remove returnable goods from shelves 3-4 months prior to expiration 
• Collect prescribed items from shelves for packing.
• Verify that customers receives correct prescription(s)
• Prepackage bulk medications
• Compound mixtures or medications (e.g. oral suspensions, tropical ointments and/or creams)
• Answer the telephone 
• Maintain knowledge of loss prevention techniques
• Assist other pharmacy technicians.
• Receive ordered stock and assist with packing and pricing of new goods received
• Check integrity of goods before acceptance/signing.
• Maintain areas/ shelves designated for cleaning and checking for expired stock on a daily basis
• Perform blood pressure checks.
• Pricing and audit of all OTC Invoices for goods received.
• Pricing of all goods received on a timely basis.
• Record keeping of all Invoices received.
• Removal of expired good from shelves.
• Record keeping of all goods returned to suppliers.
• Ensuring that credit notes are received for all returns.
• Adjusting inventory for all returns to suppliers.
• Daily maintenance of OTC system to correct errors to the system.
• Perform periodic stock counts to ensure inventory integrity.
• Follow recommended protocols in check off.
• Pre-pack frequently used items for efficient dispensing.
• Check monthly averages weekly to facilitate more accurate purchases.
• Provide stock inventory information for Pharmacists/Technicians.
• Providing quality customer service to patients and other healthcare providers
• Assist patients who are dropping off or picking up prescription orders.
• Monitoring pre-packed items (Implement a system for control).
• Perform blood glucose tests
• Ensure all goods have correct pricing.
• Promote items on special, especially to rewards customers.
• Promote sale of complimentary products.
• Provide price checks for goods when requested via phone, whatsapp or online
• Generate receipts for at least 2 items kept inside the dispensary for customers.
• Specific responsibility for Placing JADEP orders. 
• Assist cashiers when necessary such as delete items from the RMS system
• Any other duties which may be assigned by the pharmacist, supervisor or manager.

Supportive function

• In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

Other

• In order to properly service our clients, you may be required to work outside of our scheduled business hours.
• Timely execution of duties in keeping with pre-arranged schedule.
• Care and diligence in protecting the organization’s assets.

Skills and knowledge

• A positive attitude to continued learning
• Must maintain confidentiality of customers information
• Ability to work in a detail oriented manner
• Extensive knowledge of pharmacological terminology
• Great attention to detail and carefulness
•  Exceptional organizational and interpersonal skills
• Outstanding customer service orientation
• Must be able to verify the prescription and setting the price based on insurance information
• Expert in mathematical calculations
• Proven ability to follow written instructions and specific directions
• Working knowledge of the procedures and standards used in labelling and dispensing medication
• Must possess a high level of accuracy 
• Strong problem solving skills and the ability to find solutions
• Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with other team members
• Must be detailed oriented and a multitasker with superb organizational skills
• Must possess a high level of integrity and dependability with a strong sense of urgency
• Must have strong internal and external customer service skills
• Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

Personal characteristics

• Excellent interpersonal and team skills, extremely collegial
• Outstanding communications skills, written and oral
• Demonstrated resourcefulness and good judgment
• Must maintain high level of confidentiality 
• Honest and trustworthy
• Values diversity of thought, backgrounds and perspectives
• Ability to multi-task while maintaining vigilant attention to detail
• Integrity/ethics beyond reproach
• Constantly looking to apply best practices

Working environment

• Considerable physical activity. May require to have hands on experience in using syringes
• Work is normally performed in an open layout environment.

Note

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We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Contact

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Base Salary: Undisclosed