Welfare Case Manager

Applications are invited from suitably qualified candidates to fill the vacant post of Welfare Case Manager (SWG/PS 3) in the Rehabilitation  Branch, Rehabilitation and Probation Aftercare  Division, salary range $4,594,306 - $6,178,830  per annum.

Job Purpose
The incumbent is responsible for providing case management to clients by carrying out  continuous evaluation of the clients in the Correctional Centres, developing and ensuring individual sentence plans are current, on track  and addresses their criminogenic needs. The  incumbent is also responsible for ensuring clients benefit from relevant professional referrals to  foster their smooth reintegration into society.

Qualification and Experience

• Bachelor’s Degree in Social  Work/Sociology/Psychology from a  recognized tertiary institution;
• Two (2) years’ experience in related field.

Responsibilities

Technical/Professional Responsibilities:

• Using the approved risk needs assessment tool, administers the approved risk  assessment instrument on clients to  determine their risk levels for alignment to  a fitting sentence plan;
• Compiles and analyses information from  the risk needs assessment to develop,  implement and monitor individual sentence  plans;
• Assist with the implementation of the  sentence plans for assigned clients;
• Ensures that individual case files are kept  on assigned clients and routinely updated  to reflect the nature of interactions with  clients, outcome and further actions to be  taken;
• Complete required forms on the  computerized Case Management  System/Jail Management System;
• Facilitate reintegration sessions with family  members and clients;
• Conduct Life skills sessions with clients;
• Assist with the facilitation of virtual court and family visits;
• Monitor and report on the welfare needs of clients ensuring they receive necessary;
• Care and that their rights and entitlements are met;
• Prepare progress reports on clients;
• Follow up on referrals for professional interventions for clients;
• Communicate with relevant agencies e.g., Probation, CPFSA, Courts as it relates to the best interest of the client;
• Conduct community/family contact where  necessary
• Assist with the arrangement and conduct of case conferences involving key participants of the department and other professionals.
• Assists in the preparation of the  psychological or mental health assessment of clients by obtaining background  information such as physical and social  factors that may have contributed to his situation;
• Prepares reports on clients who have been recommended to participate in any  particular Rehabilitation Schemes/Conditional Release Programme;
• Attends court when instructed and for  whatever reason, as directed by the  Commissioner of Corrections;
• Assists with the hosting of any particular event in the institution such as Family
  Day/Probation Day, Sports Day etc;
• Conducts counseling sessions with clients, using the methodology appropriate to the specific situations, that is individual or group therapy.

Other Responsibilities:

• The incumbent may, from time to time, be assigned duties not specifically outlined  within the job description but are within the  capacity, qualifications and experience  normally expected from a person occupying this position. 

Required knowledge, skills and competencies

• Ability to work under severe time constraints. Possesses the ability to meet multiple demands from several professional and non-professional groups in a highly  dynamic work environment;
• Demonstrates an awareness and  appreciation for Institutional Rules and  Regulations, to grievance procedures and  excellent people person skills in an effort to communicate with persons of diverse backgrounds;
• Knowledgeable in Human Growth and Development and the factors contributing to crime/violence, child delinquency and waywardness;
• Good oratory, analytical decision-making and problem-solving skills;
• Good understanding of Criminal Justice System applicability of relevant Laws/Acts, Public and Other Regulations;
• Ability to direct and apply the most difficult  and complex case welfare tasks and co-ordinate with the Department of Correctional Services’ functions;
• Operate the computer and appropriates software in the performance of Welfare  Case Management;
• Possess good team skills and be a good  team player, favourable personality and  integrity;
• Should be creative and depict high morale and values.

Special conditions associated with the job

• May be required to work beyond the normal working hours;
• May be required to work on weekends and public holidays;
• Exposure to high-risk environment within Correctional Facilities and their environs.

Note

Applications accompanied by résumés should be submitted (see contact information below).

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Contact

Senior Director, Human Resource Management and Administration
Department of Correctional Services
2nd Floor
5-7 King Street, Kingston

Email: career@dcsjm.gov.jm 

Base Salary: Undisclosed