April 19, 2025, 4:43 am

Treatment, Care & Support Officer


Position:  Treatment, Care & Support Officer (HPC/ALH1)

Background

The South East Regional Health Authority  (SERHA) is a statutory body of the Ministry of Health and is one of four Regional Health  Authorities formed as a part of the 1997 Health Sector Reform. The SERHA is responsible for  the delivery of health care services to 47% of the  Jamaican population across three parishes  – Kingston and St. Andrew (KSA), St. Catherine (STC) and St. Thomas (STT).

According to the Ministry of Health,  approximately 1.8% of the adult population or  30,265 persons are living with HIV. Kingston and  St. Andrew ranks among the parishes with  the highest cumulative numbers of reported HIV  cases, with 1,656.2 cases per 100,000 persons. SERHA was mandated by the Jamaican Government, through the National HIV/STI/TB Programme (NHP), to coordinate and implement  the national HIV/STI/TB response in  the region. The programme has the dual aim of  decreasing the incidence of new HIV infections while limiting the impact of the epidemic through  improved access for those affected to quality treatment, care and support services, done in an  environment free of stigma and  discrimination with strengthened multi-sectoral  partnerships to effectively plan, implement,  monitor and evaluate programmes. 

Provision of treatment, care and support  services for both paediatric and adult clients is ongoing at the eleven (11) sites across the Region. Comprehensive Health Center is the  largest treatment site in the island, providing  care to over 3000 registered Persons living with  HIV, while St. Jago Park Health Center, the  second largest treatment site in the Region,  provides services to over 2000 clients. The  Region’s response is guided by the 2014-2019  National Integrated Strategic Plan for Sexual and  Reproductive Health with key deliverables  including

  • A reduction by half of new HIV infections by 2019
  • An increase to 65% of ARV coverage for PLHIV by 2019
  • An increase to 90% in the proportion of PLHIV adherent with ART one year after
    initiation
  • Reduction of HIV related deaths by 25% by 2019; and
  • Elimination of vertical transmission

The Region remains committed to preserving the gains made while combating the growing epidemic among key populations and ensuring  universal access to quality TCS services for clients in an enabling environment, adequately  staffed and free from stigma and discrimination. 

Scope of Work
The Parish TCS Officer, will support the Regional HIV/STI/TB Coordinator in conducting,
monitoring and coordinating all activities of the treatment, care & support component of the
Programme. 

Requirements

  • BSc. in Health Sciences or related field  (MPH required for Regional TCSO)
  • Have at least 3 years field experience in HIV
  • Possess excellent oral and written skills
  • Be computer literate with competence in Microsoft Word and Microsoft Excel Suite
  • Have good interpersonal skills.
  • Basic HIV/AIDS knowledge and experience managing HIV/AIDS patients
    would be an asset.

 

Responsibilities

Technical

  •  Assist in the development and  implementation of all Treatment, Care and  Support activities within the assigned  parish(es)
  • Improve linkages between the parish health care system and the Regional HIV/STI/TB Programme.
  • Assist with all linkage and retention  activities.
  • Assist with the development and  implementation of centralized and  decentralized programmes e.g. PHDP,  PITC, HIV resistance
  • Assist with the management of treatment  site database.
  • Monitor and Evaluate cascade indicators to assist TCS team in improving the management and care of PLHIV linked to  the treatment site
  • Any other duties as required 

Administrative 

  • Attend monthly/quarterly/annual  meetings/conferences/workshops and  special sessions as required of  Parish/Regional HIV Programme.
  • Prepare monthly/quarterly/annual/ad hoc  reports and submit to the Regional HIV/STI/TB Coordinator and Regional  Treatment, Care and Support Officer.
  • Oversee and assist with the collection,  compilation of all associated data in collaboration with the Parish and Regional  teams.
  • Any other duties as requested.

Supervisory

  • Directly supervises the Community Interventionist(s) assigned to the respective parish.

 

Reporting relationship

Senior Medical Officer (Health) in charge of  Parish

Parish Supervisor:
   ✓ Medical Officer (Health) with responsibility for HIV/STI/Tb Programme

Field Supervisor:
   ✓ Regional HIV/STI/Tb Coordinator

Liaises directly with:
   ✓ Regional Treatment Care & Support Officer

Collaborates with:
   ✓ Case Manager
   ✓ Social Workers
   ✓ Psychologist
   ✓ Behaviour Change Communication Team
   ✓ Adherence Counsellors
   ✓ Contact Investigators

 

Note

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

 

Contact
The Director
Human Resource Management & Industrial Relations
South East Regional Health Authority
The Towers, 2nd Floor
25 Dominica Drive
Kingston 5
 

Kingston and St. Andrew Health Department (SERHA)
Jamaica

Base Salary: Undisclosed