Chief Medical Officer

Job Summary

The Chief Medical Officer (CMO) is responsible for providing leadership, strategic direction, and overall operational management of all medical services provided at the Hospital, including physician services, credentialing, medical staff administration, developing and implementing strategic plans and policies, performing clinical duties and addressing operational issues to ensure the building of effective relationships between the hospital and its Medical Staff. The CMO will liaise with the Chief Nursing Officer to provide effective multidisciplinary approaches to clinical outcome management, environments of quality and safety and excellence in clinical outcomes. The CMO is a member of the Executive Team reporting directly to the Chief Executive Officer, and will serve as a community resource, providing advice and counsel to Administrators and the Board on Medical and administration matters related to the Hospital, medical practice and current affairs.

Qualifications

• MB BS degree or the equivalent.
• At least five (5) years clinical experience.
• ACLS
• Management Qualifications (an asset)
• At least 2 years of administrative or executive leadership experience.
• Current Registration with the Medical Association of Jamaica
• Proficient with the Computer (MSOffice and the Internet)
• Experience/Qualification in Administration/Management
• Be knowledgeable of and committed to the philosophy, principles and mission of the Seventh-day Adventist Church.

Responsibilities

• Attend and participate in Board meetings.
• Participate in the preparation of the Hospital for Disaster/Mass Casualty etc.
• Networks with other relevant health related agencies locally, regionally and internationally with the aim of improving quality and effectiveness.
• Delivers presentations, training to staff, clients and general public.
• Develop and implement major plans, policies and objectives for the Medical Division.
• Prepare reports on the Medical Services Division’s activities and performance.
• Encourage professional development, research and activities and implement continuous education programmes.
• Facilitate physician-to-physician communication, timely movement and smooth transitions for inter-hospital transfers.
• Participate in Community Clinic and AMH Outreach initiatives and champion the participation of colleague physicians.
• Serve as a subject matter expert and spokesperson for clinical issues and community health concerns.
• Support local implementation and use of electronic health records (EHRs)-inpatient and outpatient.
• Demonstrate and foster respect of the inherent dignity of each patient, visitor, staff member and physician.
• Oversee the preparation of medical reports.
• Monitor the performance of all Physicians- Full-time, Sessional, Part-time and those with Practicing Privileges.
• Supervise the processing of Medicals for the US Embassy and monitor the staff’s performance.
• Supervise the OPD Medical Supervisor.
• Perform clinical duties.
• Serve as a mentor and coach.
• Supervise and support the Medical Staff Office to ensure it is adequately resourced and fulfills all of its critical functions
• Respond and make improvements based on results of physician/patient experience/satisfaction surveys.
• Recruit physicians who support the Mission, share AMH values, and are committed to the provision of care that is safe, evidence-based, equitable and compassionate.
• Strengthen alignment between the hospital and physicians that goes beyond transactional relationships.
• Create an environment of trust between the hospital and physicians.
• Assist with the design and implementation of an organized health care delivery model for an excellent patient experience.
• Ensure and utilize a diverse set of competencies for the delivery of services across the continuum, including collaboration, evidence-based practices, safety, utilization management, compassion and dedication to healing the whole person culture.
• Facilitate a team approach to care that supports patients’ journeys through their outpatient or inpatient stays and across the continuum of care.
• Engage physicians and champion the selection of preferred physician preference items.
• Champion the appropriate use of standard medical supplies and devices.
• Work with Physicians to ensure medical documentation is complete and accurate and inpatient dockets are summarized.
• Manage credentialing and re-credentialing of physicians.
• Serve as a part of the Medical Staff Committee
• Create, regularly update and implement the Manual of Policies, Rules and Regulations for Doctors with Practicing Privileges.
• Ensure proper resolution of patient complaints.
• Ensure resources are used efficiently.
• Ensure full compliance for securing certification from all regulatory entities.
• Ensure corrective actions are taken to prevent hospital professional liability (HPL)/malpractice cases
• Lead efforts to reduce harm and hospital-acquired conditions.
• Participate in hospital committees that directly impact clinical care.
• Provide regular performance feedback to physicians.
• Measure and monitor local clinical performance.
• Participate in system-wide efforts to identify, develop and disseminate standards.
• Help lead the transformation to a patient-centric, consumer-driven health system.
• Partner with the Chief Nursing Officer (CNO) and other clinical and administrative leaders to create an exceptional experience for every patient.
• Fulfillment of additional duties as required.

Functional skills required

• Excellent interpersonal skills.
• Excellent conflict resolution skills
• Good Presentation skills
• Exceptional Customer Service skills
• Excellent verbal and written communication skills
• Good planning, organizational, analytical and decision-making skills
• Innovative
• Quick Learner
• Meticulous, detailed, well-organized and able to work independently to meet deadlines.
• Tactful and discrete when dealing with people and confidential information
• Excellent time management skills to balance administrative role and other required functions.
• Great team player

Note

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Contact

The Human Resource Director
Andrews Memorial Hospital
27 Hope Road, Kingston 10,
Jamaica, West Indies

 

Email: amh_hr@amhosp.org

Base Salary: Undisclosed